Important info for Middle Hampshire

Posted by: Bromley Baxton in Info Comments Off on Important info for Middle Hampshire

Please read the following reply from lindens to me,

Case: 01420252
Avatar: Bromley Baxton
Type: Region Performance Issues
Status: Information Requested
Hi, Bromley,

I’m sorry to hear you’re still having issues with your sim. The issue I’m having with troubleshooting is that we’ve checked the scripts, object physics, server data and can’t find anything that would be causing lag. In fact, from our readings, we can’t find lag at all on that sim. The records don’t show any and it runs nice and smooth when we visit it.

That leads me to wonder, especially as you don’t appear to have experienced this lag yourself – correct me please if I’m wrong about that – if it might be a viewer or client side issue. How many of your residents are experiencing this? If it looks like a client side issue, we will need the people actually experiencing the issue to open tickets about it so we can troubleshoot directly with them.

And in the interim, if someone is experiencing lag, it would be a huge help to us if they could open their statistics bar by going to Advanced –> Performance Tools –> Statistics Bar and take a screenshot with that showing. That would be a huge help.

Elijah Linden

I am aware you are all frustrated, but to solve this problem we do need everybody experiencing this to contact Lindens,

I as you can see am unable to do anymore than I have done,

I would like to hear from anybody who has spoken to LL, unless those who are experiencing this problem do not contact Lindens, it will not go away.

If you wish to leave a comment here, and do not have a Avatar email address, just put your name followed by

Thank you.


Middle Hampshire Lag continued……..

Posted by: Bromley Baxton in Info 1 Comment »

Hi Again,

I have once again spoken to LL, they have suggested that all individuals suffering with this problem contact them directly, and explain your problems to them in more detail.

Lindens comment to me:

Case: 01420252
Avatar: Bromley Baxton
Type: Region Performance Issues
Status: Waiting for Customer Acceptance

Thanks that was the perfect answer.  Any further troubleshooting we’ll need the person actually having the problem to contact us so we can do 1 on 1.



Please use this case number in the description of your raised ticket:
Case: 01420252

Please feel free to contact myself or Precious should you wish to talk about anything,


Middle Hampshire

Posted by: admin in Info Comments Off on Middle Hampshire

Hi all,

The problem relating to lag on Middle Hampshire seems as though it’s sticking, I have tried with Lindens but they cannot find anything wrong with the region. I see the only way now, is if you are having problems then raising a ticket yourself with LL, if you copy in the ticket reference I was given, then they can see that this problem does not seem to want to disappear.

Case: 01420252

We are very sorry about this, and we are trying to do everything we can to sort it.


Lag Issues On Middle Hampshire

Posted by: Bromley Baxton in Info Comments Off on Lag Issues On Middle Hampshire

Hi All,


If you reside on middle Hampshire you will be aware that it has been extremely laggy, Having restarted the region the problem still seemed to be there. so we have contacted Linden Labs, this is there response:


Hi Bromley,

Thanks for the heads up regarding the issues you’ve been experiencing.  I’ve done a complete workup of your region and while I could not duplicate all the issues you’ve experienced, I have undertaken steps to improve stability.  I brought the region down and performed some maintenance on our end which seems to have alleviated the issues for now.  It’s also possible that some of your residents are experiencing viewer lag.  I say this because your sim looks like it was running great.  If that’s the case, I’d encourage them to contact us directly.

If this continues, please don’t hesitate to let us know.

Elijah Linden
Second Life Support


If you still have issues with lag, and you do not believe it to be your viewer, Please let myself or Precious Know.

Bromley & Precious

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